Pricing
Plans and pricing
Three monthly plans to gather your customers, bring them back and reach them on every channel.
The plans
Three monthly plans. In all of them we do the work: you get the contacts, ready-made communications and, every month, the list of customers to call back.
| Feature | Base | RecommendedGrowth | Complete |
|---|---|---|---|
| In a sentence | Gather your customers and never lose them | Bring them back every month | Reach them on every channel |
| Contacts included | Up to 1,500expandable with an add-on | Up to 2,500expandable with an add-on | Up to 2,500expandable with an add-on |
| Unified customer profiles | Included | Included | Included |
| VIP, New, Inactive segments | Included | Included | Included |
| QR code for self sign-up | Included | Included | Included |
| Sign-up forms on your site | Included | Included | Included |
| Landing page | Included | Included | Included |
| Welcome and birthday emails | Included | Included | Included |
| Customers-to-call-back report | Every month | Every month | Every month |
| Newsletter done for you | Not included | 1 a month | 2 a month |
| Meta and Google Ads audiences | Not included | Included | Included |
| Targeted SMS campaign | Not included | Not included | 1 a month, up to 200 messages |
| Request information | Request information about the Base plan | Request information about the Growth plan | Request information about the Complete plan |
Add-ons
Add them when you need them
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WhatsApp AI Concierge
A WhatsApp number dedicated to your business that answers customers around the clock, in your tone. When a person is needed, it hands the conversation to you.
The fee depends on how many conversations it handles in a month.
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Extra contacts
If your customer base grows beyond the contacts included in your plan, you can expand it at any time.
The fee adjusts to the size of your customer base.
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Extra newsletter
One more newsletter in the month, for an event, the sales or something new.
Copy, layout and sending handled by us.
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SMS campaign
A targeted message to a chosen group of customers, for example only the VIPs or only those who have not been back for a while.
Tell us who you want to write to and why: we prepare the copy, the recipients and the sending, quoted on request.
Term and discounts
A reward for choosing to stay
10%
12-month commitment, monthly payment
Discount applied to the first year of service.
Tailored
12-month commitment, paid upfront
If you pay for the year upfront, we prepare a personalised price.
Discounts apply to the plan fee, not to add-ons. No activation fee. Add-ons can be added or removed at any time. Above 2,500 contacts the fee adjusts to the size of your customer base.
How we work
Three stages, from analysis to launch
Audit
We analyse your customer data, the tools in use and your communication channels.
Setup
We configure the CRM, segmentation and automations around your business.
Go-Live
Full activation, with hands-on support through the first operational weeks.
Let's talk
Let's find the right plan together
Tell us a little about your business. We will email you the full price list and suggest a short call to work out together which plan fits best.
- We reply within one working day
- The full price list arrives by email
- No commitment and no sales pitch
Prefer to get in touch directly? Email us at info@ciaomoss.com or call +39 329 872 4483.